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Other Payer Claim Filing Indicator Code is Invalid. Cannot = Medicare

Rejection Message Rejection Details Resolution

Other Payer Claim Filing Indicator Code is Invalid. Cannot = Medicare

This rejection indicates that the Insurance Program Type for both insurances billed on the claim was “Medicare.”

When Medicare is listed as one of the payers on a claim, the other payer(s) listed cannot also have an Insurance Program of "MB- Medicare Part B."

Follow these instructions to change the insurance program:

  1. Click Encounters > Track Claim Status.
  2. Look for and double-click on the encounter that needs correcting.
  3. Double-click on the Case.
  4. Double-click on the Insurance Policy that is not Medicare.
  5. Double-click on the Insurance Name to open the Edit Insurance Plan page.
  6. Double-click on the Insurance Company name to open the Edit Insurance Company page.

**Note: Any changes made on the Edit Insurance Company settings will apply to ALL insurance policies and plans within the practice tied to that insurance company.**

  1. Change the Insurance Program to appropriate one.
  2. Click Save all the way out (multiple saves may be required).

Then, rebill and resubmit all affected claims.