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LINE COUNTER IS MISSING, INVALID, OR OUT OF SEQUENCE

Rejection Message Rejection Details Resolution

LINE COUNTER IS MISSING, INVALID, OR OUT OF SEQUENCE.

The claim rejected due to a payer specific edit. Medicaid – California (MC051) only allows 6 service lines per claim.

 

Follow the instructions to void a service line:

  1. Click Encounters > Track Claim Status.
  2. Look for and double-click on the encounter that needs correcting.
  3. Click Action > Void > Apply.
  4. Click Save all the way out.

Next, create a new encounter containing all the voided service lines so that each encounter only has 6 service lines.

Then, rebill and resubmit all affected claims.