|Rejection Message||Rejection Details||Resolution|
Insured or Subscriber: Entity's Postal/Zip Code
This rejection indicates that the zip code populated in the patient’s address is invalid.
Please verify that the 9-digit ZIP code submitted on the claim is valid for the subscriber (patient).
Patient’s Address will need to be verified using the USPS ZIP Code Look Up tool.
Note: Most payers require the full 9-digit ZIP code for addresses on electronic claims. Some payers will not accept "0000" as the 4-digit extension.
All addresses will need to be verified using the USPS ZIP Code Look Up.
Follow the instructions below to verify the subscriber's address:
Follow the instructions below to verify the insured's address:
Then, rebill and resubmit all affected claims for that patient.