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INVALID DIAGNOSIS CODE TYPE - EXPECTED VALUE IS ICD-9

Rejection Message Rejection Details Resolution

INVALID DIAGNOSIS CODE TYPE - EXPECTED VALUE IS ICD-9

Claims submitted with dates of service prior to 10/1/2015 must contain ICD-9 codes.

Follow the instructions below to verify the dates of service and mode on the encounter is correct:

  1. Click Encounters > Track Claim Status.
  2. Look for and double-click on the encounter that needs correcting.
  3. On the Edit Claim window, double-click on the encounter number.
  4. Under the Dates section, check the “From Date” and “Through Date”. Verify that the date range for the month, day and year is correct.
  5. Under the Procedures section, check the “From Date” and “To Date” for each service line. Verify that the date range for the month, day and year is correct.
  6. Change the “Mode” to either ICD-9 or ICD-10 based on the date or service.
  7. Click Save all the way out.

Then, rebill and resubmit all affected claims. 

 

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