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Kareo Help Center

EPSDT Indicator

Rejection Message Rejection Details Resolution

EPSDT Indicator

This rejection occurs when the 2300 Loop is missing the CRC segment (EPSDT indicator). The EPSDT (Early Periodic Screening, Diagnosis, and Treatment) referral information was expected but not found.

Follow the instructions below to add an EPSDT Indicator:

  1. Click Encounters > Track Claim Status.
  2. Look for and double-click on the encounter that needs correcting.
  3. Double-click on the case.
  4. Click on the Condition tab.
  5. Check the box next to “EPSDT”.
  6. Select the appropriate status indicator from the drop down next to “EPSDT”.
  7. Click Save all the way out.

Then, rebill and resubmit all affected claims.