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Drug Unit Count Code Qualifier is required and must be valid

Rejection Message Rejection Details Resolution

Drug Unit Count Code Qualifier is required and must be valid

This rejection is caused by having a missing or invalid "Drug Unit Count Code Qualifier” for procedure (CPT/HCPCS) codes with an NDC (National Drug Code) Number.  

Valid Drug Unit Code Qualifiers:
* F2 -International Unit
* GR -Gram
* ME -Milligram
* ML -Milliliter
* UN -Unit

Follow the instructions below to add the unit
count to the NDC procedure code:

  1. Click Settings > Codes > Find Procedures.
  2. Look for and open the Procedure (CPT).
  3. Ensure the NDC Number is populated (and in the correct 11-digit NDC format) and add the unit qualifier in the following format:
  • XXXXXXXXXXX,ML
  1. Click Save.
  2. Visit Converting NDCs From 10 Digits to 11 Digits for help with NDC conversions.

Then, rebill and resubmit all affected claims.