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Destination Payer's Sequence Code must be "P" Primary

Rejection Message Rejection Details Resolution

Destination Payer's Sequence Code must be "P" Primary

Payer will not accept secondary claims directly from the provider. This claim will have to be submitted via paper for processing.

Follow the instructions below to print paper claims:

  1. Rebill all affected claims.
  2. Click Encounters > Print Paper Claims.
  3. Narrow the filters for the start date, insurance company and patient as needed.
  4. Choose the claim type for the insurance company.
  5. Click Print Claims.
  6. Once printed, select Yes to indicate that the claims have been printed.