|Rejection Message||Rejection Details||Resolution|
Crosswalk did not give 1 to 1 match for NPI
This rejection indicates the payer does not recognize the provider matched to the NPI/tax ID combination in their system.
Verify the information (Group or Individual NPI, Tax ID or Social Security Number) that the provider is credentialed to bill under with the payer. You may need to contact the payer to retrieve this information.
Follow the instructions below to update the billing information for a specific provider and specific insurance company:
Then, rebill and resubmit all affected claims.