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Kareo Help Center


Rejection Message Rejection Details Resolution

Billing Taxonomy Missing/Invalid

This rejection indicates that the Billing Taxonomy code is required and was not sent out properly on the electronic claim (Loop 2000A, PRV segment).

Follow the instructions below to add the group
taxonomy code to the claim:

  1. Click Settings > Providers.
  2. Look for and open the provider record.
  3. Click on the Claim Settings tab.
  4. Click Add.
  5. Click Insurance Company.
  6. Look for and select the insurance company.
  7. Check “Show Advanced Settings”.
  8. Click Group Specialty.
  9. Look for and select the correct taxonomy code.
  10. Click Save all the way out (multiple saves may be required).

Then, rebill and resubmit all affected claims.

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