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Adjudication or Payment Date is Required When Sending Line Adjudication Information. 2430.DTP*573

Rejection Message Rejection Details Resolution

Adjudication or Payment Date is required when
sending Line Adjudication Information.  
2430.DTP*573

This rejection indicates that the adjudication date is missing on the payment from the primary payer.

Follow the instructions below to add an adjudication date to the primary payment:

  1. Click Encounters >Track Claim Status.
  2. Look for and double-click on the claim that needs correcting.
  3. Double-click on the primary payment in the Transactions section on the right to open the Edit Payment window.
  4. Enter the Adjudication Date for the payment.
  5. Click Save all the way out (multiple saves may be required).

Follow the instructions below to verify that the primary payment is set up to send the payment information:

  1. Click Encounters > Track Claim Status.
  2. Look for and double-click on the encounter that needs correcting.
  3. Double-click on the Case.
  4. Double-click on the primary Insurance Policy.
  5. Double-click on the Insurance Name to open the Edit Insurance Plan page.
  6. Double-click on the Insurance Company name to open the Edit Insurance Company page.
  7. Click the Practice Settings tab.
  8. Ensure the checkbox for "Send Coordination of Benefits (COB) information" is check.
  9. Click Save all the way out (multiple saves may be required).

Then, rebill and resubmit all affected claims.