|Rejection Message||Rejection Details||Resolution|
2400 Loop 2420E (Ordering Provider Name) is Used
This rejection indicates that the ordering (or referring provider) listed on the claim is the same as the rendering provider.
Per this payer’s requirements, the ordering provider information should only be sent in the 2420E Loop (of the EDI file) if the service or supply was ordered by a provider who is different than the rendering provider sent in the 2310B Loop.
Follow the instructions below to remove the
Then, rebill and resubmit all affected claims.