|Rejection Message||Rejection Details||Resolution|
2310C Element NM109 is used. It is not expected to be used when it has the same
This rejection indicates that the facility and billing NPI sent out on the claim are identical.
Per ANSI 5010 requirements, the facility NPI should not be sent on the claim if it is the same as the billing NPI.
Follow the instructions below to remove the
Then, rebill and resubmit all affected claims.