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Kareo Help Center

Installation Error CefSharp.Core.dll

Updated: 01/15/2021
Views: 4028

When attempting to download or install an updated version of the Kareo Desktop Application (PM), the following error may display: 

Could not load file or assembly 'CefSharp.Core.dll' or one of its dependencies. The specified module could not be found. Desktop_ErrorCefSharp.Core.dll.png

To resolve this issue, ensure the operating system meets Kareo's system requirements and complete all Windows updates before installing the new version. For assistance with Windows updates, contact Windows Support.

Customers on Windows 8 and 8.1:

  1. Should ensure they have the following versions:
  2. Install Windows 8.1 Update KB2919355.
  3. Restart your computer. Then, uninstall and reinstall Kareo.
Desktop_CefSharpError_ProgramsandFeatures.png
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