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Kareo Help Center

Error CefSharp.Core.dll during installation

When prompted to download or install an updated version of the Kareo Desktop Application, some customers may receive the following error: 

Could not load file or assembly 'CefSharp.Core.dll' or one of its dependencies. The specified module could not be found. Billing_KareoUpdate_ErrorCefSharp.Core.dll.png

To resolve this issue, customers should ensure their operating system meets Kareo's system requirements and complete all Windows updates before installing the new version.

Customers on Windows 7:

  1. Should ensure they have the following versions:
  2. Install Windows 7 Update KB2999226.
  3. Restart your computer. Then, uninstall and reinstall Kareo.
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