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Kareo Help Center

Download / Install Kareo and System Requirements

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Installing the software is easy and takes only a few minutes. See below for System Requirements.

Instructions

  1. Click Download Kareo Now below.
  2. When prompted, click Open, Run, or Always.
  3. Once the download is complete, the Kareo Setup program will launch; follow the instructions.
  4. To access the application, double-click the Kareo icon on your desktop.
Download Kareo Now Button.jpg    

Kareo Desktop Application (PM) System Requirements Kareo Web Application System Requirements

Recommended Requirements
The following are recommended system requirements for best use of the application:

  • Windows 7, 8, 8.1, or 10*
  • 2 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor
  • 2GB RAM
  • 19” monitor with 1280x1024 screen resolution*

Minimum Requirements
The following are minimum system requirements for proper use of the application:

  • Windows 7, 8, 8.1, or 10*
  • 1 gigahertz (GHz) or faster 32-bit (x86) or 64-bit (x64) processor*
  • 1 gigabyte (GB) RAM (32-bit) or 2 GB RAM (64-bit)
  • A stable high-speed internet connection such as DSL, Cable Modem, or T1 
  • 17” monitor with 1024x768 screen resolution


*Kareo is a native Windows-based application that you install onto your computer in order to access your online patient and medical billing information.

Supported Browser/Operating Systems

  • Firefox 14 or higher on Windows 7, 8, 8.1, or 10 (32 & 64 bit)
  • Firefox 14 or higher on Mac OS X
  • Chrome 19 or higher

 Recommended Hardware

  • Windows PC: 2 gigahertz (GHz) or faster (minimum 1 GHz required), 32-bit (x86) or 64-bit (x64) processor
  • Mac: Intel or Power PC G5
  • 4 gigabytes (GB) RAM (minimum 2 GB required)
  • 19” monitor with 1280x1024 screen resolution (minimum requirement  17” monitor with 1024x768 screen resolution)

 Recommended Network Configuration and Bandwidth

  • Broadband internet connection
  • 5 Mbps or greater. Less than 5 Mbps may produce suboptimal response times.

 Not Supported

  • Safari browser
  • Internet Explorer browser
  • Mobile browsers
  • Android OS (smartphones, tablets, and netbooks)